quality, safety

QUALITY, SAFETY & CONTINUOUS IMPROVEMENT SPECIALIST

Full Time Corporate Edmonton International Airport, AB, Edmonton International Airport, AB, CA

8 days ago Requisition ID: 1208

THE OPPORTUNITY

This role offersthe opportunity to lead quality, safety, and continuous improvement activitiesacrossalldepartmentswhile ensuring compliance is achieved in a way that genuinely supports operations. The Quality, Safety & Continuous Improvement Specialist will work closely withallteams to design practical, user-friendly, and technology-enabled solutions that balance regulatory requirements with real-world execution, driving meaningful improvementbeyond compliance.

This role requires a modern, forward-thinking approach to quality and safety-designing compliance systems that are usable, efficient, and embedded into operations.

The ideal candidate is detail-oriented, collaborative and confident working with staff, supervisors, managers and leadership to identify risks, improve processes, and ensure compliance with applicable legislation and company standards.

ORGANIZATIONAL PROFILE

BBE provides trusted freight forwarding and customs brokerage solutions for businesses delivering to Canada's North. BBE solves the challenges of cross-border trade by delivering end-to-end solutions that move shipments faster and with greater clarity and control. From customs clearance to multimodal freight forwarding, BBE delivers seamless logistics solutions across borders with exceptional care and attention.

CORE VALUES

The successful candidate will be aligned with the core values of BBE:

Integrity: We move things right.

Adaptability: We make the industry better.

Team: We move up…. Together.

Service: We move mountains.

CORE RESPONSIBILITIES

QualityManagementSystem&Governance–25%

SystemMaintenance& Governance

• Maintain and oversee the ISO 9001 &CEIV-Pharmamanagement systems.
• Ensure continued alignment with certification standards and regulatory requirements.
• Act as system owner, ensuring processesremaineffective and current.
• Monitor system performance andidentifyimprovement opportunities.

Internal/ExternalAudits& Certification Program

• Develop,maintainand lead the annual internal audit plan.
• Prepare audit schedules, documentation, and evidence.
• Act as the primary point of contact for external auditors (ISO, CEIV, customers, and regulators).
• Prepare internal audit program and lead internal audits across departments (process, compliance, documentation).
• Coordinate audit schedules with department managers and provide support during interviews.
• Manage the Non-Conformities (NC) program by reviewing and tracking open NCs, ensuring accurate and effective root cause analysis, and supporting teams in resolving NCs as needed.
• Track and close external audit findings, and follow up on corrective and preventative actions (CAPAs).
• Oversee corrective actions by tracking open items, ensuring root causes are addressed, and supporting teams to close actions effectively.

Compliance& Data Integrity

• Ensure data accuracy and completeness in:
• DATS/CEIV systems
• Training records
• KPIs and compliance metrics
• Manage document control by maintaining the master data list and ensuring documents are current, accurate, and properly controlled.

Health & Safety Management System –25%

System Maintenance

• Maintain the ISO Health & Safety Management Systemin collaboration with department managers.
• Ensure safety programs, policies, and proceduresremaincurrent.
• Monitor compliance with legal and regulatory safety requirements.

Safety Programs & Monitoring

• Oversee existing safety programs (not designed from scratch).
• Track:
• Near misses
• Safety observations
• Ensure investigations and corrective actions are completed.

Audits & Inspections

• Conduct internal safety audits and workplace inspections.
• Support external safety audits or regulatory inspections.
• Monitor findings and corrective action closure.
• Ensure safety training records areaccurateand up to date.
• Support managers with safety communication and awareness initiatives.

Management Support

• Advise managers on safety responsibilities and compliance expectations.
• Support risk assessments, job safety analyses, and mitigation actions.

Company Documentation & Process Support –50%

Documentation Development

• Understand company operational processes and lead the creation and maintenance of:
• SOPs
• Work instructions
• Process maps
• Ensure documentation aligns with actual operational practices.

Document Control

• Maintain and enforce the Document Control structure.
• Ensure:
• Version control
• Controlled access
• Archiving of obsolete documents

Process Understanding & Engagement

• Work closely with departmental teams to:
• Understand existing processes
• Capture tribal knowledge
• Translate operations into clear documentation
• Facilitate workshops or interviews to document workflows.

Process Optimization–ContinuousImprovement

• Drive continual improvement of company operational processes by identifying opportunities and leading enhancements.
• Identifyinefficiencies, duplication, or gaps in documented processes.
• Recommend practical improvements aligned with business needs.
• Ensure changes are appropriately documented and communicated.

QUALIFICATIONS

• Minimum of 3 years of experience in analyzing end-to-end business or operational processes, identifying ineffectiveness, risks, and improvement opportunities, preferably within logistics and supply chain operations.
• Minimum of 3years' experience in safety, quality, or compliance, preferably within logistics and supply chain operations.
• Working knowledge of OH7S legislation and best practices.
• Demonstrated experience applying a modern, pragmatic approach to problem solving and solution design, leveraging data, technology, and experimentation.
• Hands-on experience in redesigning processes and simplifying operational workflows.
• Experience in documenting processes, including SOPs, work instructions, flow maps,etc.
• Ability to work directly with front-line teams to understand how work is performed.
• Proficient in MS Office Suite.
• Ability to influence and engage employees at all levels.
• Strong written, verbal and presentation skills.
• Experience conducting inspections, investigations and audits is an asset .
• Confident, professional, and approachable communication style.
• Organized and able to manage multiple priorities.
• Comfortable working independently and collaboratively.
• Solution-focused mindset with a commitment to continuous improvement.
• Additional duties as assigned.

Accommodations for job applicants with disabilities are available upon request. BBE Expediting is committed to having our team reflect on the communities we serve and actively welcomes applicants from diverse and equity-seeking backgrounds. Thank you for your interest, but only those people chosen for interviews will be contacted. No phone calls,please.

BBE'sEdmonton, atEdmontonInternational Airport, where we are proud to be on Treaty Six Territory. Treaty Six Territory is the Metis Homeland and Metis Nation of Alberta Region Four. It is also the gathering place andtravellingroute of the Cree, Saulteaux, Blackfoot, Metis, Dene, and Nakota Sioux. BBE is proudly committed to commercial partnerships with local and Indigenous businesses,whichsupportaccess to local enterprise inregions where weoperate,and to seethese efforts' economic and social benefits.

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