Security, Health and Safety Manager

Spend your days surrounded by the beauty of Lake Simcoe. With opportunities across the Resort at the Nest Golf Club, the Marina, with our Culinary, Food and Beverage, Landscape, Housekeeping and Recreation Teams, as well as at FH Fine Food and Starbucks at Friday Harbour. Working at Friday Harbour is unlike anywhere else. Be a part of the action, contributing to this one-of-a-kind Resort and always providing an exceptional guest experience.

Role Summary

The Security, Health and Safety Manager is responsible for managing the security, health and safety functions and services for the resort. This position will coordinate all resources necessary to ensure a premium standard of presentation and confidence in the safety and security throughout the resort. Security services will be provided in all common resort spaces along with optional in-residence and in-boat services for homeowners, members, and guests. Health and safety responsibilities will include both public spaces and all Colleague areas and functions. The Security, Health and Safety Manager interacts with a diverse group of external and internal contacts, requiring strong leadership and excellent hospitality service skills.

• *Responsibilities**:
• Lead the day-to-day security, health and safety operations of Friday Harbour
• Responsible for operation of security, health and safety services
• Maintain superior guest relations by acting as a liaison between Friday Harbour, homeowners, members, and guests
• Monitor, control and patrol club houses, retail outlets, offices, operations building, residence units and general common resort areas such as the boardwalk and marina slips
• Develop, operate, manage, and maintain software and hardware for security systems’ including but not limited to: CCTV, Access control, waivers, key control, incident management, parking enforcement and panic devices
• Coordinate with onsite Property Management of Condominium Corporations to facilitate security services for the various condo corporations
• Responsible for planning, ordering, receiving, and stocking all necessary security system supplies
• Responsible for planning and implementing the parking control and enforcement program
• Coordinate department orientation and training in compliance with the Occupational Health and Safety Act
• Coordinate with Marina employees to handle boater or resident queries and requests on security, health, and safety issues
• Together with departments coordinate and execute on requests for temporary security monitoring services for residence and condo rental units
• Effectively manage a team of full time, part time and seasonal colleagues
• Plan, track and control financial operating budgets and capital expenditures
• Develop and maintain departmental operational policies and work procedures
• Create departmental business plan on annual basis
• Participate in monthly layered progress audits on business and safety performance to plan
• Develop and maintain task analysis maps for routine staffing assignments
• Manage Health and Safety program for the resort, working closely with Chief Executive Officer and Director of Engineering and Facilities Management to ensure all legislation, acts and regulations are being followed to ensure a safe work environment
• Responsible for Health and Safety training for all resort colleagues
• Direct, manage, guide, and provide advice to the Security, Health and Safety department, leadership team and colleagues of Friday Harbour
• Oversee the development, assessment, facilitation and legislative compliance of health and safety programs and initiatives to ensure a safe and healthy workplace
• Focus on compliance and communication of COVID-19 pandemic response program in compliance with legislation, government framework and industry best practices
• Lead facilitator of the Joint Health and Safety Committee
• Lead the centralized development and management of all health and safety policies, programs, and procedures
• Work closely with Human Resources to ensure record keeping of health and safety Colleague training and certificates are current
• In partnership with Human Resources department monitor and track colleague Health and Safety training and workplace injuries
• Together with all divisions and departments, ensure departmental health and safety plans, policies, programs, and procedures are documented, implemented and meeting legislation for individual departments
• Work closely with leaders to maintain a hazard identification and risk analysis for all operating departments and business units
• Responsible for developing and maintaining procedures for first response, asset protection and business contingency plans
• Champion the security incident reporting process for the resort, including homeowner, member, guest, or colleague involvement
• Review opportunities for improved productivity and greater efficiencies
• Prepare various accounting summaries and reports for financial purposes
• Ensure that app