Quality, Safety

Here’s your chance to be a part of our story Carewest is one of Calgary’s leaders in exceptional care and we are looking for passionate helpers to join our team.

At Carewest, our mission is to support all clients in maintaining their quality of life as they transition through their health care journey. Our core values of Caring, Relationships, Excellence, Accountability and Teamwork guide how we provide care to those who need it the most.

With a strong focus on delivering quality care & safety to our residents & clients we strive to attract innovative thinkers looking for a rewarding career.

Help us make a difference and connect with us today

Position Details

Position Status: Regular Full Time Location: Southport, Quality Assurance BW Hours: 77.50 FTE: 1.00 Shift: Days Shift Times: 0800-1615 Union: Non Union Professional Rate of Pay: According to qualifications and experience PCN: TBA

Date Competition Closes: April 21, 2026

The Opportunity

Position Summary

The Quality, Safety & Transformation (QST) Coordinator is a pivotal leadership role within the QST portfolio, supporting organization wide initiatives that strengthen quality, enhance safety, and drive meaningful transformation across Carewest. Reporting directly to the Executive Director of Quality, Safety and Transformation, this role plays a hands on part in designing, implementing, and evaluating projects and committees that directly influence how Carewest delivers care.

If you thrive in a fast paced environment, enjoy solving complex problems, and are energized by turning data into insight and action, this role offers a unique opportunity to make a real impact.

This position is intentionally dynamic priorities evolve, projects shift, and no two days look the same. Success in this role requires curiosity, adaptability, and a strong ability to self direct, learn continuously, and work confidently across multiple disciplines including project management, data analytics, communications, IT, and finance (markview, oracle).

Key accountabilities

As the QST Coordinator, you will be a central connector across the organization, supporting initiatives that touch every area of Carewest.

Key responsibilities include

• Coordinating and supporting projects, committees, and initiatives within the Quality, Safety & Transformation portfolio.
• Providing administrative leadership that enables efficient planning, execution, and follow through on strategic priorities.
• Developing and maintaining data analytics, dashboards, and reports using existing tools and data sources.
• Collaborating closely with the Education Services Coordinator to support learning initiatives and improvement efforts.
• Supporting change initiatives by tracking progress, managing deliverables, and ensuring clear documentation and communication.
• Partnering with diverse stakeholders to enhance alignment, accountability, and continuous improvement.

This role has broad organizational reach and directly supports decision making at senior levels—your work will be seen, relied upon, and valued.

Required Qualifications

• Previous experience in an administrative, coordination, or project support role.
• Post secondary education in Engineering, Business, Health Informatics, Data Analytics, or Project Management.
• Advanced proficiency in Microsoft Office (Teams, Word, Excel, PowerPoint, Forms).
• Strong communication skills with the ability to build effective working relationships.
• Comfort working in ambiguity, with excellent time management, organization, and prioritization skills.
• High attention to detail, initiative, and the ability to work independently with minimal supervision.
• Advanced Excel expertise, including complex formulas, pivot tables, slicers, dashboards, linked data sources, and Power Query.
• Strong critical thinking skills and the ability to perform under pressure in a rapidly changing environment.

Preferred Qualifications

• Bachelor’s degree in Engineering, Business, IT, or Data Analytics
• Healthcare experience
• Certifications or experience in:
• Computer Science.
• Project management, process improvement, or change management.
• Data analytics tools or languages (Power BI, Tableau, SQL, Python, R), Connect Care analytics (Caboodle, Clarity, Cogito) HSPnet, Jotform, or similar platforms, Sharepoint.

About Carewest

We select dedicated people just like you to care for our clients, those who offer compassion, knowledge and commitment to the treatment, progress, outcomes and lives of our clients. We are motivated to employ individuals who are passionate about what they do and, are naturally driven to uphold our client-centered approach, contribute to best-practice solutions and a desire to take their careers to the next level within Carewest.

We are one of Canada’s largest public healthcare providers of complex continuing care, rehabilitation and recovery services, and a wide variety of community programs for both seniors and others requiring specialized care. With 13 locations across Calgary and a team of over 3000 employees, we offer a diverse, interdisciplinary, and expert community of health care professionals. Our innovative practices allow for optimal opportunities to learn, grow, and excel with us.

Employees are required to use technologies, devices, resources, and systems provided by the employer, as per Carewest policy and procedure. Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours, is required.

Successful applicants not currently working for Carewest will need to provide a suitable police records check and vulnerable sector screen. Successful applicants may need to provide immunization records for positions in certain environments. Carewest is an equal opportunity employer and values the diversity of the people and communities we serve. We are committed to attracting, engaging, and developing a diverse and inclusive workforce. For more information on Carewest, please visit our website at carewest.ca.