Associé(e) aux caisses (Temps partiel)

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Overview

Front-end associates proactively direct customers to open registers and support customers at the assisted check-outs throughout the store. The front end associate will excel at processing transactions accurately and timely by executing our GET checkout process.

Key Responsibilities

Ensures Customer Satisfaction

• Using the GET Involved approach to customer service, front-end associate greets each customer, engages them during the transaction and thanks the customer for their business.
• Demonstrates knowledge of products and services and makes appropriate suggestions to meet the customers' needs.
• Treats all customers and associates in a sincere, appreciative manner and minimizes the time in the checkout line, acknowledging waiting customers.
• Promote and recommends services offered such as Credit, Extended Warranty, Tool Rental, Pro Services, etc.
  
  

Maintains Safety, Security and Shrink Mitigation

• Follows all Safety and Loss Prevention policies and procedures.
• Follows processes on the front-end designed to mitigate shrink and protect assets.
  
  

Competencies

• Communicates Effectively
• Customer Focus
  
  

Skills

• Interpersonal skills
• Cash Handling
  
  

Direct Manager/Direct Reports

• Front End Supervisor
  
  

Travel Requirements

• None
  
  

Physical Requirements

• Bending, stooping, reaching, twisting, lifting, pushing, pulling, and moving items
  
  

Working Conditions

• Working within a flexible schedule that may include evening and weekends.
• Warehouse environment that can be dusty and noisy.
• Doors are frequently open, causing drafts and interior temperature changes.
  
  

Minimum Education

• Highschool Diploma or Equivalent
  
  

Minimum Years Of Work Experience

• 1 to 2 years Retail or Cash experience an asset
  
  

Minimum Leadership Experience

• NA
  
  

Certifications

• NA
  
  

Other Requirements/Assets

• NA