Campus Safety Supervisor

Located in Lewiston, Maine, Bates is internationally recognized as

a leading liberal arts college. We are proud to offer a highly

personalized education that centers on deep and sustained

interactions among students, faculty, and community. We are

engaging the forces — intellectual trends, demographic changes, and

technology — that are transforming higher education and the world

into which our students graduate.

Title: Campus Safety Supervisor

Position Purpose

The Bates Campus Safety Supervisor serves in a position that is

central to the professional development and training of Campus

Safety Officers. This role provides leadership on shift and focuses

on providing clear and structured feedback, guidance, mentorship

and supervision to all Campus Safety Officers to ensure the

continued safety of the Bates College community, and promoting the

building of strong relationships both within the Campus Safety team

and with faculty, staff, and students.

Job Duties

Supervisory Responsibilities

• Supervise Officers through a risk management, accountability,

and equity lens providing clear and consistent feedback and

documenting moments of supervision and training.

• Perform in-field supervision of Officers assigned to your shift

by making frequent responses to calls for service with

Officers.

• Conduct performance reviews for all Officers on your shift at

allotted time periods as directed by the Director of Campus

Safety.

• Promote the vision, direction, and management philosophy of the

department holding relationship building, equity, accountability,

risk management, and customer service as key values.

• Foster & encourage positive, productive working

relationships amongst officers in the department, with students,

faculty & staff as well as outside related agencies (LPD, LFD,

UAS).

• Encourage and support Officers attending community engagement

opportunities on campus.

• Attend Security Management Team meetings with the Director of

Campus Safety and other Supervisors.

• Collaborate with the Management Team to create agendas &

coordinate various officer training programs for monthly

meetings.

• Review & approve incident reports and Officer

time-sheets.

• Oversee new officer field training, mentoring & development

to ensure new officers are reaching appropriate benchmarks and

integrating into the department.

• Frequently review, discuss, and evaluate Campus safety policy

& propose changes to policy or training as needed.

• Meet with Off-Campus student residents in conjunction with

Lewiston Police Department regarding neighborhood

issues/relations.

• Approve all vacation request from Officers on shift.
• Ensure there is appropriate officer coverage scheduled on shift

& when there are vacancies in the schedule, ensure they are

filled.

• Oversee the administration of a departmental area such as

accreditation, community engagement accountability & support,

investigations, shift scheduling, etc. Community Engagement,

Relationship Building, & Conflict Management

Responsibilities.

• Maintain a high level of visibility on campus to build

relationships with students by conducting rounds when on duty and

attending programs and other engagement opportunities.

• Provide high-level, professional and courteous service through

interactions with the Bates community via personal contact,

telephone service and timely, competent, & empathetic radio

dispatch services.

• Incorporate the tenants of equity, inclusion, access, and

educational justice in all areas of work.

• Considering community health, equity, fairness, and

de-escalation techniques - identify, intervene, and document campus

conflicts/issues while completing rounds or when being dispatched

by a Campus Safety team member.

• Respond to incident and behavioral calls, including those that

are highly complex in nature; e.g., sexual misconduct, alcohol and

drug related behavior, mental health concerns, bias incidents,

health & safety concerns, and community conflict.

• Complete appropriate, accurate, and consistent documentation of

policy violations and conflicts in accordance with departmental

risk management practices.

Communications Responsibilities

• Approaches all communications and calls received with empathy,

equity, and customer service while also obtaining the information

needed professionally and efficiently.

• Answers incoming calls on a multi-line switchboard, the Campus

Safety business phone line, in person as well as the emergency

elevator phone and takes the appropriate information and/or makes

proper connections.

• Maintains daily log of daily activities and initiates incident

reports.

• Dispatches all calls for service, with emergency calls taking

precedence, using Campus Safety’s two-way radio system.

• Monitors the E-access System for alarms.
• Performs data entry of information relevant to the functioning

of Campus Safety.

• Registers computers, bicycles, etc. for crime prevention.
• Responds to inquiries and furnishes information on campus

activities, organizations, key personnel, administrative/academic

offices and locations or transfers callers to offices which can

provide information.

• Completes and sends maintenance work order request forms.
• Maintains various records books such as criminal trespass, no

contact, parking permits, etc.

Campus Safety Response & Asset Management

• Responds to all routine and emergency calls for service

(medical, fire alarms, and burglar alarms).

• Provides campus safety escort and locks and unlocks buildings

and offices as necessary.

• Investigates incidents occurring on campus or in college owned

property and completes detailed and accurate reports both verbally

and in writing.

• Conducts crime prevention, personal safety programs, and safety

survey programs.

• Works closely with Bates EMS and supports Bates EMS on medical

calls Administration.

• Maintains a thorough daily log of activities and assorted

reports for each assigned shift.

• Attends all departmental trainings and meetings.
• Supports parking and traffic control policy and enforcement

that includes ticketing and towing of vehicles as required.

• Works with the Access Control Office of Campus Safety to issue

the Bates Card to faculty, staff and students as needed. Maintain

working knowledge of E-access system.

• Maintains regular and punctual attendance, including working

mandatory overtime as assigned.

• Handles sensitive and confidential matters with discretion and

tact.

• Maintains a pleasant and professional rapport with the City of

Lewiston and other outside agencies.

• Maintains all issued equipment in a clean and operable

manner.

• Maintains a working knowledge of all relevant policies

pertaining to safety and security.

Minimum Qualifications

Education

• Associate’s degree in criminal justice, education, community

health, psychology, or related fields (or equivalent and relevant

work experience).

• Bachelor’s degree in student affairs, education, social work,

counseling or related fields preferred.

• Current valid driver’s license and clean driving record

required.

Experience

• 2 – 3 years of work experience that demonstrates commitment,

dependability and maturity.

• Equivalent work experience serving in residence life or that

demonstrate a commitment and willingness to be part of a team and

support students, also considered.

Skills and Knowledge

• Commitment to equity and inclusion, and serving the needs of a

culturally and educationally diverse community.

• Strong interpersonal, oral, and written communication and

listening skills.

• Ability to follow verbal and written directions, maintain a

professional demeanor and restraint at all times, including

stressful situations.

• Ability to prepare and effectively present both oral and

written information concerning activities and operations to

internal and external constituents

• Ability to work effectively with a wide range of people,

including persons from diverse backgrounds.

• Strong interpersonal skills with ability to develop and

maintain collegial relationships. Must be flexible, collaborative

and have a positive attitude.

• Excellent analytical and problem-solving skills; ability to

synthesize complex or diverse information.

• Ability to work independently and handle multiple priorities

with minimal supervision.

• Keen attention to detail necessary for successful

documentation, planning and execution.

• Proficiency in basic data management systems and basic computer

software (e.g., Microsoft Word and Excel, Power Point, Google docs,

email and calendaring.)

• Willingness and ability to learn additional software as

needed.

• Ability and willingness to travel (by car, air, train or bus)

domestically and internationally as needed.

• Ability and willingness to work weekends, evenings & other

non-traditional schedules.

• A commitment to students and their personal development.

Benefits

Bates College offers competitive salaries, excellent benefits

(health, dental, 9% retirement contribution with potential for an

additional 3% match, 10 days of vacation*, 13 paid holidays, free

parking, access to library and athletic facilities & more), and

a supportive, collegial environment in a drug- and smoke-free

workplace.

Equal Employment Opportunity Statement

Bates College is committed to the principle of equal opportunity

and providing an educational and work environment free from

discrimination. The college prohibits discrimination on the basis

of race, color, national or ethnic origin, religion, sex, sexual

orientation, gender identity or gender expression, age, disability,

genetic information or veteran status and other legally protected

statuses in the recruitment and admission of its students, in the

administration of its education policies and programs, or in the

recruitment of its faculty and staff. Bates College adheres to all

applicable state and federal equal opportunity laws and

regulations. All college faculty, staff, students, contractors,

visitors, and volunteers are responsible for understanding and

complying with the Non-Discrimination Policy.

Inquiries concerning the college’s policies, compliance with

applicable laws, statutes, and regulations (such as Title VII,

Title IX, and ADA/Section 504), and complaints may be directed to

Gwen Lexow, Title IX Officer, 207-786-6445 or via email at [email protected] .

About Bates

Bates is internationally recognized as a leading liberal arts

college, attracting 2,000 students from across the U.S. and around

the world.

Since 1855, Bates has been dedicated to educating the whole person

through creative and rigorous scholarship in a collaborative

residential community. Committed to opportunity and excellence,

Bates has always admitted students without regard to gender, race,

religion, or national origin.

Cultivating intellectual discovery and informed civic action, Bates

prepares leaders sustained by a love of learning and zeal for

responsible stewardship of the wider world. Bates engages the

forces — intellectual trends, demographic changes, and technology —

that are transforming higher education and the world into which our

students graduate.

Bates has highly competitive admissions, graduates over 90 percent

of its entering students, and more than half of its alumni earn

graduate degrees. Bates employs 200 faculty members and 550

staff.

The college is proud of deep roots in the Lewiston/Auburn

community, Maine’s second-largest urban area with a population of

approximately 65,000. Bates is located on a beautiful, 133-acre,

traditional New England campus in Lewiston, an emerging city with

an entrepreneurial climate, a lively arts scene, and a dynamic

business community. Bates is 35 miles north of Portland, 140 miles

north of Boston, and 350 miles north of New York City.

Advertised: Feb 27 2026 Eastern Standard Time

Applications close